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Every customer contact is a chance to learn

Real-estate agencies, bank branches, staffing offices, garage chains or B2B service providers: after every contact your customer tells you in two minutes what went well and what could be better. Internally too, for your employees.

How Sentio helps you

Richer than a number

The AI probes the why - you hear the story behind the score.

Customers who return

People who feel heard stay customers and recommend you.

For your employees too

Use the same tool for staff surveys and HR feedback.

Per service or office

A dedicated link or QR per location, service or advisor.

Here's how it looks

From front-desk card to dashboard

Invite customers with a card at the front desk or after a viewing, let them share their experience in a minute, and instantly see what's on people's minds - live on your dashboard.

1Invite
Compass Estates OFFICE
&
VIEWINGS

Well looked after?

No long survey, just tell us. One minute, in your own words.

VOICE SURVEY
SCAN → open→ speak→ done
± 60 SEC · ANONYMOUS
2Customers talk
Sentio
EN ▾
QUESTION 1 / 4

How did your viewing go?

“the agent knew the house inside out, we just had to wait a long time for a call back…”

Listening…
3You see the data
my.sentiofeedback.com
Overview
Hi Tom
Compass Estates
Responses1.460
NPS+49
Avg. time2m 06s
Sentiment breakdown 1.460 responses
😠 2%
😞 5%
😐 12%
🙂 35%
😄 46%
Themes
  • Expertise 90%
  • Communication 84%
  • Follow-up 62%
  • Availability 77%

Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.

Communication material

Material that invites people to talk

The same invitation, each time on a different carrier. You choose where customers run into it: on the shelf, on the table, on the mirror or simply in their hand.

Mirror hanger in the car - Compass Estates
Mirror hanger in the car
Flyer with the invoice - Compass Estates
Flyer with the invoice
Card at the front desk - Compass Estates
Card at the front desk

Try a sample interview yourself

Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 3 minutes.

Explore the dashboard

Prefer to click through the results yourself? Request your own demo: a link lands in your inbox straight away, and for fourteen days you can explore a year of sample results from your industry.

Examples from practice

  • Surveying a company's employees
  • Student satisfaction at a university college
  • Exhibitor and visitor feedback at a trade fair

Active in another industry?

Sentio works anywhere people are customers, guests, patients or visitors.

Curious what Sentio looks like for you?

You're live in ten minutes. Watch a live demo or request a no-obligation chat.