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Leisure & culture

Measure experience where experience is everything

Theme parks, museums, theatres, pools, gym chains and events: visitors tell you on the spot what they thought of the experience - spontaneously and in their own words.

How Sentio helps you

Experience in words

Not just a score, but what visitors really felt - automatically summarised.

Adjust during the event

Long queues or a problem in a hall? You know immediately.

For every audience

Tourists, families, schools - everyone answers in their own language.

Season after season

Track trends per show, exhibition or season.

Here's how it looks

From queue sign to dashboard

Invite visitors with a sign in the queue or at the exit, let them share their day in a minute, and instantly see what's on people's minds - live on your dashboard.

1Invite
Lunaris Park QUEUE
&
EXIT

How was your day?

No long survey, just tell us. One minute, in your own words.

VOICE SURVEY
SCAN → open→ speak→ done
± 60 SEC · ANONYMOUS
2Visitors talk
Sentio
EN ▾
QUESTION 1 / 4

How was your day at the park?

“the rollercoaster was brilliant and the kids had a blast, we just had long queues everywhere…”

Listening…
3You see the data
my.sentiofeedback.com
Overview
Hi Tom
Lunaris Park
Responses9.860
NPS+47
Avg. time1m 38s
Sentiment breakdown 9.860 responses
😠 2%
😞 5%
😐 12%
🙂 36%
😄 45%
Themes
  • Rides 91%
  • Queue times 52%
  • Food & drink 68%
  • Cleanliness 80%

Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.

Communication material

Material that invites people to talk

The same invitation, each time on a different carrier. You choose where customers run into it: on the shelf, on the table, on the mirror or simply in their hand.

Banner at the exit - Lunaris Park
Banner at the exit
Sticker on the locker - Lunaris Park
Sticker on the locker
Sign at the ticket desk - Lunaris Park
Sign at the ticket desk

Try a sample interview yourself

Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 3 minutes.

Explore the dashboard

Prefer to click through the results yourself? Request your own demo: a link lands in your inbox straight away, and for fourteen days you can explore a year of sample results from your industry.

Examples from practice

  • Customer satisfaction at a theatre
  • Visitor experience at an art museum
  • Experience of swimming-pool visitors
  • Visitor experience at a festival
  • Member satisfaction at a fitness chain
  • Visitor experience at a theme park

Active in another industry?

Sentio works anywhere people are customers, guests, patients or visitors.

Curious what Sentio looks like for you?

You're live in ten minutes. Watch a live demo or request a no-obligation chat.