Patients and residents who truly feel heard
In healthcare, every experience counts. With a link or QR in the waiting room or on the ward, patients, residents and family tell you how they experience the care - spoken or typed, low-threshold, even for those who don't type easily.
How Sentio helps you
Low-threshold for everyone
Speaking in their own language - older or less literate people join in too.
Also with a disability
High contrast, a visible focus and operation via screen reader or keyboard - so visually impaired, older or motor-impaired patients and residents can take part independently.
Privacy first
GDPR-compliant, EU data and automatic redaction of personal data in transcripts.
Fast on critical signals
A strongly negative experience reaches the right person immediately.
Themes that matter
Waiting time, communication, meals, cleanliness - grouped automatically per ward.
From waiting-room sign to dashboard
Invite patients with a sign in the waiting room, let them share their experience in a minute, and instantly see what's on people's minds - live on your dashboard.
&
WAITING
ROOM
How was your visit?
No long survey, just tell us. One minute, in your own words.
VOICE SURVEYHow did your appointment go today?
“warmly welcomed and well looked after, the waiting time was just a bit longer than expected…”
- Friendliness 88%
- Clear explanation 80%
- Waiting time 57%
- Cleanliness 85%
Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.
Material that invites people to talk
The same invitation, each time on a different carrier. You choose where customers run into it: on the shelf, on the table, on the mirror or simply in their hand.
Try a sample interview yourself
Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 3 minutes.
Explore the dashboard
Prefer to click through the results yourself? Request your own demo: a link lands in your inbox straight away, and for fourteen days you can explore a year of sample results from your industry.
Examples from practice
- Resident experience at a care home
- Patient feedback at the emergency department
Active in another industry?
Sentio works anywhere people are customers, guests, patients or visitors.
Curious what Sentio looks like for you?
You're live in ten minutes. Watch a live demo or request a no-obligation chat.