Know what customers really think of your store
From a handful of stores to a chain with a hundred locations: a link or QR at the till or exit and your customer tells you in two minutes how it went - spoken or typed, while you watch live.
How Sentio helps you
Compare locations
See scores and themes per store, and instantly spot which location is lagging.
Act immediately
A bad experience? You get an alert right away - before the customer stays away.
Themes without an analyst
Queues at the till, assortment, friendliness - the AI groups it automatically.
Installed in no time
A link or QR per location or department; no app, no account, no project.
From checkout card to dashboard
Invite customers with a card at the checkout, let them share their visit in a minute, and instantly see what's on people's minds - live on your dashboard.
&
TILL
Happy? Let us know.
No long survey, just tell us. One minute, in your own words.
VOICE SURVEYHow was your visit to the store?
“friendly help and everything nice and fresh, there was just a bit of a wait at the checkout…”
- Friendliness 86%
- Freshness 81%
- Checkout waiting time 58%
- Well-stocked shelves 72%
Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.
Material that invites people to talk
The same invitation, each time on a different carrier. You choose where customers run into it: on the shelf, on the table, on the mirror or simply in their hand.
Try a sample interview yourself
Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 3 minutes.
Explore the dashboard
Prefer to click through the results yourself? Request your own demo: a link lands in your inbox straight away, and for fourteen days you can explore a year of sample results from your industry.
Examples from practice
- Customer experience at a garage chain
- Customer experience at a petrol-station chain
- Customer satisfaction at a bank branch
Active in another industry?
Sentio works anywhere people are customers, guests, patients or visitors.
Curious what Sentio looks like for you?
You're live in ten minutes. Watch a live demo or request a no-obligation chat.