Hear your guests - before they write a review
A link or QR on the table, the receipt or at the exit: guests tell you in two minutes how the food, the service and the atmosphere were - before they're out the door.
How Sentio helps you
Defuse dissatisfaction
A guest with a complaint feels heard right away - and doesn't leave a public 1-star.
Live alerts
Cold dishes or slow service? You hear it during the shift, not after.
Every guest, 50+ languages
Tourists and locals answer in their own language - spoken or typed.
Per venue or whole group
Compare the venues of your restaurant group or hotel chain in one overview.
From counter card to dashboard
Invite customers with a card at the counter or a sticker on the sandwich bag, let them share their visit in a minute, and instantly see what's on people's minds - live on your dashboard.
&
TAKEAWAY
Did it taste good?
No long survey, just tell us. One minute, in your own words.
VOICE SURVEYHow was your lunch today?
“a lovely fresh sandwich, I just had to queue for quite a while at lunchtime…”
- Friendliness 89%
- Taste 87%
- Speed 64%
- Value for money 71%
Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.
Material that invites people to talk
The same invitation, each time on a different carrier. You choose where customers run into it: on the shelf, on the table, on the mirror or simply in their hand.
Try a sample interview yourself
Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 3 minutes.
Explore the dashboard
Prefer to click through the results yourself? Request your own demo: a link lands in your inbox straight away, and for fourteen days you can explore a year of sample results from your industry.
Examples from practice
- Guest feedback at a restaurant chain
- Guest satisfaction at a hotel group
Active in another industry?
Sentio works anywhere people are customers, guests, patients or visitors.
Curious what Sentio looks like for you?
You're live in ten minutes. Watch a live demo or request a no-obligation chat.